Refund Policy

Introduction

Purpose: This policy outlines the conditions under which refunds and exchanges are offered by the Mibblers Mushroom.
Scope: Applicable to all products purchased from the Mibblers Mushroom.

Eligibility for Refund or Exchange

Defective Products: Customers are eligible for a partial refund or exchange if the product received is defective.
Order Issues: Refunds may be considered for issues related to order fulfillment (e.g., incorrect items, missing products).

Partial Refunds

Conditions: Partial refunds will be considered on a case-by-case basis, depending on the nature and severity of the issue.
Calculation: The amount refunded will be determined based on the extent of the defect or issue with the order.

Product Exchange

Eligibility: Exchanges are offered for defective items.
Process: Customers must return the defective product to the Mibblers Mushroom. Upon receipt and inspection, a replacement item will be sent.

Return Process

Return Request: Customers must submit a return request, specifying the reason for return and evidence of the defect or issue (if applicable).
Time Frame: Return requests must be made within a specified time frame from the date of purchase (e.g., 30 days).
Return Shipping: Guidelines on who bears the return shipping cost (customer or Mibblers Mushroom) should be provided.

Refund Process

Processing Time: The time frame for processing refunds should be stated (e.g., within 14 business days of receiving the returned item).
Refund Method: Refunds will be processed to the original method of payment unless otherwise specified.

Exclusions

Non-Refundable Items: Certain items may be excluded from refunds or exchanges (e.g., opened or used products, items on sale).

Contact Information

Customer Service: Please contact [email protected]

Policy Updates

Revisions: Mibblers Mushroom reserves the right to modify this refund policy. Customers will be notified of any significant changes.
Effective Date: January 2022